Text messaging (SMS)

Last updated: October 15, 2026

Data Supernova Inc. sends text messages only to people who have opted in. This page explains which numbers we use, how consent is established, what we send, and how to stop.

How consent is established

You opt in one of these ways. We record which one, when, and the exact words you agreed to.

• You text us first at (213) 810-9369, (213) 619-1169 or (213) 569-0666. We reply only about what you texted us about.
• Web chat. In a chat we host for you or for a business we serve, before you give a mobile number, the chat shows this notice:
  By giving your mobile number, you agree to receive text messages from Data Supernova about your account and orders. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Terms: datasupernovacorp.com/terms. Privacy: datasupernovacorp.com/privacy.
  We text the number only after you give it following that notice.
• Phone. On a call to (213) 714-7752, (213) 619-1169 or (213) 569-0666, our assistant reads the same notice aloud before taking a number to text, and texts it only after you say yes.

We never buy or import lists of numbers, and we do not add your number to anything beyond what you opted in to. If you would rather not be texted at all, tell us and we will use email or a phone call instead.

What we send

• Confirmation of a booking or appointment, including the details we captured.
• A reply if we miss your call, so you can continue by text instead of calling back.
• Confirmation that someone will call you back, when we could not complete your request on the call.
• Answers to questions you send us by text.
• Account and order notifications: one-time sign-in and checkout codes, and an order being received, confirmed, ready, shipped or cancelled.

We do not send promotional or marketing messages to numbers collected this way.

Frequency and rates

Message frequency varies and depends on your activity with us — typically a small number of messages per request, generally fewer than ten per month. Message and data rates may apply. Your mobile carrier's standard rates apply to messages you send and receive. Carriers are not liable for delayed or undelivered messages.

Stopping messages and getting help

• Reply STOP to any message to stop receiving texts from us. You will get one confirmation and nothing after that.
• Reply HELP for assistance, or email [email protected].
• You can also opt out by telling us on a call or by email. We will honor it the same way.

Your mobile number

We do not share your mobile number or your SMS consent with any third party or affiliate for their own marketing purposes. Mobile information collected for messaging is used solely to deliver the messages you have asked to receive, and is shared only with the communications providers strictly necessary to transmit those messages on our behalf.

Full detail is in our Privacy Policy and Terms.